Information and communication

The Information and Communication component specifies that the organs, agencies, organizations and other entities must have timely, reliable information and define their information system appropriate to their characteristics; that generates data, documents and reports that support the results of operational, financial and related activities with the fulfillment of objectives, goals and strategies, with feedback mechanisms and transparent accountability. The information must be protected and kept according to the legal provisions in force.

It is structured in the following standards:

a) information system, flow and communication channels: the information system is designed in accordance with the characteristics, needs and natures of the organs, agencies, organizations and other entities, as well as in accordance with the requirements established for official information corresponding accounting and statistics; It is flexible to change, it can be fully or partially automated, it provides information for decision making, it has feedback and security mechanisms for the entry, processing, storage and exit of information, facilitating and guaranteeing its transparency. The information flow circulates in all the senses and levels of the organization: ascending, descending, transversal and horizontal, its design must contribute to provide timely, clear and truthful information for decision making. Adequate channels and means of communication are established and functioning, which allow the transfer of information in a transparent, agile, secure, correct and timely manner, to the recipients (external and internal). In order to generalize the measures that, due to their importance or significance, require it, based on the research, study and analysis carried out on the main problems, the top management decides on the dissemination actions to be carried out.

b) content, quality and responsibility: the information contributes to the fulfillment of the individual responsibilities and to the coordination of the set of activities that the organs, organisms, organizations and other entities develop for the achievement of their objectives, must transmit the existing situation in a given moment, in a reliable, timely, sufficient, relevant and with the required quality. The information system must include a procedure that indicates the sender and receiver of each significant data, as well as the responsibility for its performance and communication to whoever uses it.

c) Accountability: Senior executives, managers, executives and officials have a legal and ethical duty to respond and report on their management, administration, management and performance of funds, assets or public resources allocated and the results of compliance of the mandate that has been conferred on it, as well as other aspects of interest that are necessary, before its superior organs, board of directors and collective of workers.
The accountability system designed by the organs, agencies, organizations and other entities must include all the elements that allow to know the destiny of the resources and guarantee them the best possible use of these to satisfy the public needs. With accountability, it must be achieved that every person assumes full responsibility for their actions, informing not only of the objectives to which the resources entrusted to them were assigned, but also of the form and result of their application, without forgetting the importance of ethical component in its performance and conduct.